Privacy Policy
Effective August 14, 2026
Hetrick Design, LLC ("Hetrick Design," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit hetrickdesign.net, submit an inquiry, communicate with Hetrick Design, or engage our services.
Information We Collect
We may collect information you voluntarily provide, including:
Name, email address, phone number, and contact information
Project address or general location
Project type, scope, size, budget, timeline, and planning information
Drawings, photographs, surveys, sketches, inspiration images, and other files you provide
Builder, contractor, consultant, or other project-team information
Billing, agreement, and project-administration information
Information provided through emails, forms, calls, meetings, and other communications
Our website may also collect technical information such as browser, device, network, IP address, pages visited, interactions, and similar website-use information through Squarespace and related technologies.
How We Use Information
Information may be used to:
Review and respond to inquiries
Evaluate project fit, scope, scheduling, and next steps
Provide residential building design, drafting, consulting, and related services
Prepare proposals, agreements, drawings, project records, invoices, and correspondence
Coordinate with clients, builders, consultants, and other authorized project participants
Maintain accurate project records and follow-up items
Operate, maintain, secure, and improve the website and business
Comply with legal, insurance, accounting, and recordkeeping requirements
Calls, Meetings & Transcription
Calls and virtual meetings may be recorded and/or transcribed to help prepare summaries, document decisions, track follow-up items, and maintain accurate business and project records.
Recordings and transcripts may be processed using third-party call, transcription, storage, or AI-assisted technology services used by Hetrick Design for these purposes.
Recordings and transcripts are not intended for public distribution and will not be publicly published or shared except as authorized, reasonably necessary for the services, or required by law.
Website Forms
When you submit an inquiry or other form through this website, the information you provide is used to review and respond to your submission and may be stored or processed through Squarespace and other business systems used by Hetrick Design.
Squarespace processes form and website information on behalf of site owners and provides options for storing form submissions through connected services.
Cookies & Website Analytics
This website uses cookies and similar technologies to operate properly and understand website activity.
Necessary cookies may be used to provide core website functions. Depending on your cookie preferences, analytics and performance cookies may also be used to understand site traffic and visitor activity. Squarespace identifies necessary cookies separately from optional analytics and performance cookies.
You may review or change available cookie choices using the Cookie Preferences control on this website.
Service Providers
Hetrick Design uses trusted third-party services to operate the business and provide services. These may include providers for:
Website hosting and forms
Email and business communication
Cloud file storage and sharing
Electronic signatures
Telephone, call recording, and transcription
AI-assisted summaries and productivity tools
Accounting, invoicing, and payment processing
Website analytics and security
These providers may process information as necessary to provide their services. For example, Dropbox Sign states that documents uploaded for signature may be processed and stored on behalf of its business customers.
Sharing of Information
Hetrick Design may share information when reasonably necessary with:
Builders, contractors, engineers, consultants, or other project participants authorized or involved in the project
Technology and business-service providers used to operate Hetrick Design
Government agencies, permitting authorities, or other parties when authorized or required
Legal, insurance, accounting, or professional advisors when reasonably necessary
Hetrick Design does not sell or rent personal information.
Data Retention
Information is retained for as long as reasonably necessary for the purposes described in this Policy, including project documentation, business operations, contractual obligations, insurance, accounting, legal compliance, and professional recordkeeping.
Project records may be retained after a project is completed or discontinued when reasonably necessary for these purposes.
Data Security
Hetrick Design uses reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, or disclosure.
No electronic storage or communication system can be guaranteed to be completely secure.
Your Information & Choices
You may contact Hetrick Design to request access to, correction of, or deletion of personal information maintained about you, subject to applicable legal, contractual, insurance, and recordkeeping requirements.
Residents of jurisdictions that provide additional privacy rights may exercise those rights as provided by applicable law.
Virginia's Consumer Data Protection Act applies only to businesses meeting certain data-volume or data-sale thresholds, so I would not claim that Hetrick Design is subject to that law unless those thresholds are actually met.
Third-Party Websites
This website may contain links to third-party websites or services. Hetrick Design is not responsible for the privacy practices, security, or content of those third parties.
Children's Privacy
This website and Hetrick Design's services are not directed toward children under 13, and Hetrick Design does not knowingly collect personal information directly from children under 13 through this website.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in business practices, technology, services, or applicable requirements. The effective date at the top of this page will be updated when material revisions are made.
Contact
Questions or requests regarding this Privacy Policy may be directed to:
Hetrick Design, LLC
North Chesterfield, Virginia 23236
dustin@hetrickdesign.net
804-966-0074